Before you begin

• Memory for Mac:

  • 2 GB or more of VRAM for dedicated GPUs
    
    

If this is the first time you're joining a meeting, Webex automatically downloads the app. Click the installer file to install the app and follow the instructions.

If you're joining from a Linux computer or Chromebook, you aren't prompted to install anything. The meeting simply opens in your browser.

            

           

• Use computer audio (default)—Use your computer with a headset or speakers.
• Call me—Enter a phone number and Webex calls you. Depending on your host's Webex plan, you may or may not see this option.
• Call in—If you prefer to use your phone for audio, dial in when the meeting starts. A list of the global call-in numbers is available in your meeting invite. Choose this option if your Internet connection is slow.
• Don't connect to audio—Use this option if you don't need audio. For example, you're in a conference room with your team, or someone already connected to the meeting from a video device.

7)Click  if you want to say hi to everyone when you join.
8)Click  if you want to be seen when you join.
To connect to a compatible video device, click Use video system.
9)Click Join Meeting.


iOS and iPhone 

If you're on the go, you can join your meeting from your Apple or Android phone, tablet or Apple watch using the Webex mobile app.
You'll be able to use video, chat with other participants, and share content.

    

3)Tap Open after the app installs and accept the Terms of Service and Privacy Statement.
 If you’re joining a meeting for the first time on iOS, you must select the meeting link from your email invitation or calendar again to go to your meeting.

            

• Use Internet for audio (default)—Use your phone with a headset or speakers.
• Call me—Enter a phone number and Webex calls you. Depending on your Webex plan, you may or may not see this option.
• Call in—If you prefer to use your phone for audio, dial in when the meeting starts. A list of the global call-in numbers is available in your meeting invite. Choose this option if your Internet connection is slow.
• Don't Connect Audio—Use this option when you need to join a meeting and share content, and don't need audio. For example, you're in a conference room with your team, or someone already connected to the meeting from a video device.         

            

2)Webex starts preparing to connect you to your meeting. If you join from a Windows computer or Mac, click Join from your browser. If you join from a Linux
computer or Chromebook, you won't be prompted to install anything. The meeting simply opens in your browser.
  You may see a meeting details page load, instead. If so, click Join Meeting.

             

              

            

• Use computer audio (default)—Use your computer with a headset or speakers.
• Call me—Enter a phone number and Webex calls you. Depending on your host's Webex plan, you may or may not see this option.
• Call in—If you prefer to use your phone for audio, dial in when the meeting starts. A list of the global call-in numbers is available in your meeting invite. Choose this option if your Internet connection is slow.
• Don't connect to audio—Use this option if you don't need audio. For example, you're in a conference room with your team, or someone already connected to the meeting from a video device.
  If prompted, allow your browser to access your camera and microphone in order to see and hear what's going on in the meeting.

6)Click  if you want to say hi to everyone when you join.
7)Click  if you want to be seen when you join.
To connect to a compatible video device, click Use video system.
8)Click Join meeting.


Phone Only

If you're experiencing bandwidth issues, this is the way to go.
When you dial into a meeting, you can hear everyone in the meeting, but won't be able to see anyone or what they share during the meeting.
1) Open your meeting invitation and call one of the numbers under Join by phone. Depending on the host's meeting plan, your email invite provides a list of call-in numbers,

3) Enter your attendee PIN or ID, if you have one. If you don't, press # to be placed in the meeting lobby where the meeting host can admit you.
Once you join the meeting, you'll be able hear everyone in the meeting but won't be able to see anything that's being shared.
 Join using a computer or mobile device to see what's being shared in your meeting.

7.8.2.2.3 Webex Web | Join a meeting ID from Webex Site

Product:

Webex Meetings

Operating System:

Windows Desktop, Mac, Web Browser

Release:

WBS39, WBS40

         Quickly find your meeting from the search bar or meeting list on your Webex site and then join using either the Webex Meetings desktop app or the web app.
Use the web app to open the meeting directly in your browser or use the desktop app to open the full-featured meeting application.

 

 

•          This article applies to WBS40.6.x and earlier sites. If you have a later Webex version, you can learn how to connect to a video system here. a) b) c) 

 

 

a) From your Webex site:         
Select Download > Version information .

• The Page version represents what you see on the web pages of your Webex site.

• The Desktop app version represents what you see in your meetings.

• Customers who choose to stay locked down to a specific desktop app version will still see changes to their Webex site pages as product updates are released.

Webex version information is displayed.

b) During a meeting, session, or event:

Select Help > About Cisco Webex Meetings.
          Version information is not accessible during a Webex Support session.
The version (or Client version) is the same as the Desktop app version and represents what you see in your meetings.
The version information is displayed.

        c) Connect to a video system from the desktop app
When you're all in the same physical space, you can wirelessly share your screen with a video system, or connect seamlessly when joining Webex Meetings, Webex Webinars,
or Webex Events (classic).Your Meetings desktop app detects video systems using ultrasound to make connecting easy.

- Click Connect to video system to join the meeting from a compatible device. The app looks for nearby video systems.
- If the app detects nearby video systems, you'll see a list of those devices. Select the video system that you want to use from the list.
- If your video system isn't detected, have the app call your device. Enter the address of the video system and then select the device when it appears in the list.
You can choose to connect without pressing 1.
- If you're connecting to a cloud-registered video system that's not already connected with the Meetings desktop app, enter the code shown on the device, and then click OK.

What to do next
Windows and Mac: To show video on the connected video system only when no content is being shared, go to More options in the desktop app,
and then toggle Show Video on Video System Only on.

Sign in to your Webex site

1) Go to the sign in page.

2) Enter your email address and click Next.
3) Enter your account password and clickSign in.     

Join a meeting using the search bar

At the top of your Webex site is a search bar that you can use to find and join the meeting. Search by the host's name, Personal Room link or ID, meeting title,
or 9-digit meeting number.
You can find the host's Personal Room ID in the Personal Room link. For example, if the Personal Room link is example.webex.com/meet/giacomo
the host's Personal Room ID is giacomo.

         1) Click on the search bar and enter one of the options to search for the meeting.

2) Enter the meeting password provided in the email invitation.
3) Click Join to join the meeting.
Your meeting opens in either the desktop app or web app, depending on which option you last chose.

Join a meeting from your Webex site in the desktop or web app

1) Select Meetings from the left navigation panel in your Webex site, and click the name of the meeting you want to join.

2) Enter the meeting password provided in the email invitation, if necessary.
3) Click the drop-down arrow and select Use desktop app or Use web app. Both have a similar meeting experience, but the web app only requires your browser.
After that, select Join Meeting.

When you select the desktop or web app, the Webex site remembers your selection and will default to it on that site only.

4) After the meeting opens, select your audio and video options.

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7.8.2.3 - SCHEDULE MEETINGS (Host)

---

.

 If you subscribe to Webex App from your Service Provider, please contact your Provider’s customer support team if you have any questions.

Phone only 
Go to Meetings  and then choose Start a meeting.
 If you don't see Start a meeting, it could be because:

• You don't have a Webex account.

• You have a Webex account but you have an attendee license and not a host license.

• You have a Webex account but it's not enabled for a Personal Room.

 If your Personal Room link doesn't appear here, you need to set it up in the app first. See Set Up Your Personal Room for more information.

iPhone and iPad
Tap Meetings  and then tap Start.
 If you want to share your Personal Room information such as the meeting link or number to dial, tap 
 If your Personal Room link doesn't appear here, you need to associate it with the app first. See Set Up Your Personal Room for more information.

Android
Tap Meetings and then tap Start.
If your Personal Room link doesn't appear here, you need to associate it with the app first. See Set Up Your Personal Room for more information.

Web 
Sign in to Webex and then choose Meetings > Start meeting .
 If you don't see Start a meeting, you can still schedule a meeting .
If your Personal Room link doesn't appear here, you need to set it up in the app first. See Set Up Your Personal Room for more information.



7.8.2.3.2 Webex App | Schedule a Meeting from the Meetings in "Calendar"

Schedule a meeting from the Meetings calendar when you want to schedule a future one-time or recurring meeting.

You can schedule one-time or recurring meetings using Microsoft Outlook or Google Calendar. You can schedule a one-time meeting using the Webex App scheduler.

1) Go to Meetings .
2) Click Schedule a meeting.

 If you don't see Schedule a meeting, your account isn’t set up to host meetings. You can schedule a meeting from a space instead.

If you're using Microsoft Outlook to schedule meetings, you schedule a Personal Room meeting. Webex App opens a new Outlook invite with all the meeting details.
All you need to do is add the people you need to invite, select the date and time, and send the invite.

If you're using Google Calendar to schedule meetings, you schedule a Personal Room meeting. Webex App opens a Google calender invite in a new tab in your default browser.
All you need to do is add the people you need to invite, select the date and time, and send the invite.

Choose whether you want to schedule a one-time meeting link or use your Personal Room. If you choose a one-time meeting link, change the password, if you want.

Optionally, add a Description of the meeting. It'll be included in the email invitation if your administrator has set up your account with Cisco Webex Hybrid Calendar Service.

When you start typing someone's name, Webex App provides suggestions for you. Choose a name from the list.

If your account has Calendar Service, initially, Unknown availability  shows beside each person's name.
If the person is available at the time you selected, the symbol updates to Available . If the person is unavailable, the symbol updates to Unavailable .
If we're unable to retrieve someone's availability, Unknown availability  continues to show beside that person's name.
If invitees are unavailable, change the meeting time and their availability status updates, or click a time slot in the calendar on the right of the screen to see their availability.

iPhone and iPad
1) Install the Webex Meetings mobile app.
2) Open the Meetings mobile app and swipe left to My Meetings
3) Tap Schedule , and then enter your meeting info:

• Meeting topic

• Meeting date, start time, and duration

• Meeting password

• Invitees—allow the app to access your contacts on your device or manually enter participant emails and tap Return to add them to your participant list.

4) Review your meeting details and then tap Schedule to schedule your meeting.
 If your meeting is within the next 15 minutes, tap Start instead.

Android
1) Install the Webex Meetings mobile app.
2) Open the Meetings mobile app and swipe left to My Meetings
3) Tap Schedule, and then enter your meeting info:

• Meeting topic

• Meeting date, start time, and duration

• Meeting password

• Invitees—allow the app to access your contacts on your device or manually enter participant emails and tap Add invitee to add them to your participant list.

4) Review your meeting details and then tap Schedule to schedule your meeting.
If your meeting is within the next 15 minutes, tap Start instead.

Web 
Once you schedule your meeting, the people you invited get an email sent to them automatically to let them know.
If you edit the invite or cancel it, a new email is sent to everyone invited so they stay up to date.
1) Sign in to Webex, click Meetings > Schedule.
 If you've saved meeting templates before, you can select one from the Meeting templates drop-down list.
2) Select a Meeting type from the drop-down list, if your account has more than one associated with it.
Meeting types are the default or customized sets of meeting features available for your organization.
3) Enter a name for the meeting in Meeting topic, add or change the password, if necessary, and select the Date and time for your meeting.
4) You can set the meeting to repeat by checking the Reccurence check box. You can schedule your meeting to happen daily, biweekly, monthly, and more.
5) In the Attendees section, enter the email address of the people you're inviting. The Attendees field suggests people who you've invited before, existing accounts on your
Cisco Webex organization, and contacts in your address book. If the person has a host account in your organization, you can make them an alternate host by clicking  next
to their name.
6) For other options, select Show advanced options.
Your Cisco Webex options may be set to include:
In Audio connection options:

• Audio connection type—Choose one of the following

  • Webex Audio—Includes call-in, call-back, and computer audio options. Phone options may include toll-free and global call-in numbers, as well as the ability to set entry and exit tones.

  • Use VoIP only—Limits all attendees to using computer audio.

  • Other teleconfrence service—Allows you to enter third-party teleconference information.
     Users who prefer to use non-integrated audio teleconferencing can do so for Webex and video device-enabled meetings. To use this feature for Webex, your organization must be managed in or linked to Webex Control Hub.
    

  • None

• Entry and exit tone—Select a tone to hear when a guest joins or leaves the meeting.
   When using the Webex Audio option, if the Announce Name feature is selected, those joining using the Use computer for audio option don't get the option to record and announce their name.

• Mute attendees—Automatically mute attendees upon entry of the meeting and allow attendees to mute themselves.

• In Agenda, enter any context or details you want your attendees to have about the upcoming meeting.

• In Scheduling Options, you can do the following:

  • Cohost—Cohosts can start meetings on your behalf. If you want to assign a cohost before the meeting, select one of the options in the section.

  • Video Systems—Authenticated video systems in this organizations can start and join this meeting without prompt.

  • Autmatic recording—Automatically start recording when the meeting starts.

  • Exclude password—Exclude the password from the email invitation, for extra security.

  • Join before host—Check the box to allow attendees to join the meeting before you start the meeting. Choose to allow attendees to join 0–15 minutes before the meeting starts.

  • Breakout sessions—Breakout sessions are smaller groups that are split off from the main Webex meeting. They allow a subset of meeting participants to collaborate and share ideas over audio and video.

  • Invited only—Restrict the meeting to invited attendees only.

  • Unlocked meetings—Decide what happens to guests when they join a meeting.

  • Automatic lock—Decide how long after the meeting to starts to automatically lock the meeting.

  • Registration—Select Require attendee registration to require attendees to register and receive host approval before attending the meeting. Select the detailed registration information that you require attendees to provide. Each attendee who registers will have to provide that information.

  • Email reminder—Choose to send an email reminder 10–50 minutes before the start of the meeting.

  • Meeting options—Select Edit meeting options and select the options that you want participants to have when the meeting begins.

  • Attendee privileges—Select Edit attendee privileges and select the privileges that you want attendees to have when the meeting begins.

For schedule meetings, you can add the meeting to your calendar by opening the meeting from theMeetingstab and clickingAdd to my calendarnext to the name
of the meeting.
An iCalender (.ics) file downloads. Select the .ics file and accept the meeting. To invite others to your meeting, send the .ics file as an email attachment.

Windows, Mac 
(only for Mac) With the support for macOS Catalina, new security and privacy permissions are required for users to fully access all the meetings features.
Some calls in the app have these features too.
You can share content when you're connected to a room or desk device.

1) During a meeting, select .
2) When you're sharing content with video or audio, you should check these options:

• Automatically Optimize—Chooses the best optimization for your content type.

• Optimize for text and images—Displays text and images in your shared content at the highest resolution and clarity possible.

• Optimize for motion and video—The video plays back much more smoothly, as some resolution is sacrificed in favor of a higher frame rate to reduce lag and increase fluidity in your shared video, animation, or dynamic content.
  

  • This option may not improve the frame rate in meetings with over 25 attendees.

  • If you choose this option, Share computer audio is automatically turned on for you.
    (only for Mac)  Webex App needs an extension to share your computer audio. If you don't have the extension, then Webex App downloads it when you click Optimize for motion and video or Share your computer audio. You must have administrator permission on your computer to install the extension and share audio.

• Share your computer audio—Allows others to hear your computer audio in addition to your microphone audio.

3) Choose the screen or application you want to share.
Hold Shift to select multiple applications. Everyone in the meeting will see one of the shared applications at a time only.
If you don't see the app that you want to share, scroll to see all your open apps.
 You'll just see the name of the app when the app is minimized, when the app relies on hardware to display graphics, or when it's a Universal Windows Platform app.
(only for Mac)  To share the screen from your iPhone or iPad, select iPhone or iPad Screen > Share and then follow the instructions to connect a USB cable and trust this computer.
Open the content that you want to share on your iPhone or iPad.

4) Preview what you're sharing at the top of the screen. Check that you’re sharing only what you want and that everyone in the meeting can see it.
To show the preview after it disappears, go to the tab in the control bar at the top of the screen and click the down arrow.

See above in the Requirements

7.8.2.6.2 - Webex App | Check your audio settings (Test Webex.com)

- Requirements

Product	Operating System	Audience (User and/or Host)
- Webex App (Official) - Webex Calling (old) - Unified CM (old) - Webex for Service Providers (old)	- Desktop/Laptop (Windows, Mac)  - Mobile (Android, Iphone, iPad) - Web (Chrome, Safari, Firefox)	- User

- Procedure

- Availability Menu: "Profile Picture" => Settings => "Audio"

You can check your audio options here.
You can use a headset when you're in the office; if you work remotely, you can switch to a connected speaker or microphone. You'll hear people better with an external speaker, and they'll hear you better with an external microphone. You can enhance your sound even further by turning on music mode or removing background noise and speech.

Then you resolve any issue as decribed bellow: